NumberCruncher products comes with FREE
email support which
are responded to within 1-5 days. Additionally, you can search the
knowledge base for frequently asked questions
and view our online
Priority support consists of toll free email
support where support issues are
responded to within 24 hours (during normal business hours).
You can purchase an annual support contract or individual
A support issue is defined as an situation
where you are unable to normally operate the software.
Support DOES NOT include:
How to operate the software unless a feature
is not documented. Training may be purchased from
NumberCruncher for this purpose.
How certain transactions are reflected in
QuickBooks unless the answer is not documented.
E.g. Why is inventory negative or why are average cost 0 as
these are business/accounting issues.
How to customize reports.
NumberCruncher is packaged with a powerful report writer which
requires knowledge database reports such as Access or Crystal
reports. We have an affordable report
customization services to assist you in this matter.
Operating system, file system or networking
Call to speak with a NumberCruncher Solutions Consultant at: