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Support and Other Services |
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NumberCruncher provide a host of support and other services
as follows: |
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| // Free
Support & Training |
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NumberCruncher products comes with FREE limited setup
support which includes
guaranteed 1-5 day email help with installation and setup procedures for
your software. Additionally, you can search the
knowledge base for frequently asked questions
and view our online
tutorials. |
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Pay-for-Use Support |
UNLIMITED, TOLL FREE, PRIORITY TELEPHONE and email
support is available where questions and support issues are
responded to within 24 hours (during normal business hours). Cost for priority
support is as follows:
|
Description |
Price |
| Technical
support instance |
$125.00
 |
|
Priority annual support
package
UNLIMITED toll free
support and business support |
$349.95
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NOTE: Support does not include phone or email help using QuickBooks products except as it relates to the proper installation and operation of NumberCruncher products.
See what support includes. |
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// Report Customization |
NumberCruncher will customize your
forms and reports to your specifications. All we need is a
sample and we are ready to go. Report customization
options are as follows:
|
Description |
Price |
| Single Report |
$150.00
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| Three Reports |
$325.00
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If your report/form requires
non-standard fields special pricing may apply. We will
discuss this with your before proceeding. |
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// Training |
NumberCruncher will train you on how
to use NumberCruncher in conjunction with QuickBooks. Using
a remote connection to your computer, NumberCruncher will
guide you through entering transactions, running reports and
synchronizing with QuickBooks. Training options are as
follows:
|
Description |
Price |
| Half-day training |
$375.00
|
| Full-day training |
$725.00
|
| 1 hr Power
Session |
$150.00
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| MSDE Migration
Services |
$450.00
|
| Miscellaneous
charge |
$100.00
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Full-day sessions can be split into 2
half-day sessions. |
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