Creating a New Sales Order

To create a sales order, choose New Sales Order from the Sales menu, or simply hit Ctrl-S. A Sales Order form will appear.

First, you will need to select a Customer as well as choose the address to which the order will be sent (if the Customer has more than one). Then, choose the Location from which you will be sending the order.

The icons above the drop-down lists act as buttons to edit the Customer/Ship To Address/Ship From Location, or to simply view the Customer or Location info.

From there, choose an Item from the drop-down list on the order grid. Most of the other fields in the grid will auto-fill based on what you select.

Fill in the amount ordered, and make any other adjustments as necessary. If desired, you can adjust the contents of the Price Per field to reflect item discounts or markups. These adjustments are taken from the Price Levels profile list:

Just choose the Price Level that reflects the special offer or group discount, and the item price will update itself accordingly.

You can also specify items such as Payment Terms, the Sales Rep, Freight-on-Board, Class (a category field used in QuickBooks), the Promise Date, and the Customer PO number, if applicable. The information for the Term and FOB fields are drawn from their corresponding profile lists. The Sales Rep data is taken from your QuickBooks database.

Below the order grid, you have drop-down list fields for computing discounts and freight:

Additionally, the memo field at the bottom of the dialog serves as a miscellaneous field for the order-takers to jot down any additional information as well as identify themselves as the person who took the order.

Now that the order is ready to go, you have a few options as to how to proceed. In the Sales Order preferences, you have the option of specifying whether Sales Orders require approval before they're able to be processed. If your company does have an order approval process, an Approved checkbox will appear on each order, letting users who have appropriate permission levels approve the order for processing


Orders can be processed (filled) in one of the three following ways:

Once finished, you may wish to email a copy of the sales order to the Customer. To do so, simply click the Email button on the tab's toolbar. A PDF of the sales order will be automatically generated and attached to the outgoing message. To save the SO, just choose one of the options from the Save drop-down menu on the tab's toolbar.

Now, keep in mind that if the payment term you chose in the Term field isn't based on accounts receivable, you'll need to enter payment info for the order before it can be processed. After saving it, a small box should appear in the lower right-hand corner of the application window that looks like this:

Click the Payment button to enter transaction information for this order:

Just enter the payment details, including the method and amount. For credit card payments, you'll be prompted for the card details. check Receive Payment in QuickBooks to record the cash receipt in QuickBooks when saving the sales order.

Keep in mind that you have a few additional options by way of the Batch button, also handily located on the tab's toolbar. It opens a drop-down menu, by which you can execute the following commands: